Terms & Conditions
Overview
Welcome to ZRIZAURA. These Terms & Conditions govern your use of our website and your purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by the terms set out in this document. If you do not agree with any part of these Terms & Conditions, you should not use our website or services.
These terms are designed in accordance with applicable consumer protection laws in the United Kingdom.
Company Information
ZRIZAURA operates as an online furniture and home décor retailer serving customers across the United Kingdom, including Glasgow and surrounding regions.
We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being published on our website. Continued use of our website after changes are made constitutes acceptance of the updated terms.
Use of Website
By using our website, you confirm that:
- You are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
- All information you provide is accurate and complete.
- You will not attempt to disrupt or interfere with the website’s functionality or security.
- We reserve the right to restrict access to our website if misuse is detected.
Products and Descriptions
We make every effort to ensure that all product descriptions, images, pricing, and availability information are accurate and up to date.
- Product images are for illustrative purposes only.
- Slight variations in colour, texture, or finish may occur due to lighting or screen differences.
- Dimensions and specifications are provided as accurately as possible but may vary slightly.
- We reserve the right to update or modify product information at any time without notice.
- ZRIZAURA does not guarantee that all products will always be available in stock.
Pricing and Payments
All prices displayed on our website are listed in GBP (£) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.
Payment must be completed in full at the time of purchase. We accept secure payment methods through trusted third-party payment providers. We are not responsible for any delays or issues caused by payment gateway providers or banking systems
Order Acceptance
Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.
- We reserve the right to:
- Refuse or cancel any order at our discretion
- Cancel orders due to stock unavailability
- Cancel orders if fraudulent activity is suspected
- Cancel orders due to pricing or system errors
- If your order is cancelled after payment, a full refund will be issued.
Delivery Terms
Delivery services are provided across the United Kingdom.
Estimated delivery times are provided for guidance only and are not guaranteed.
Delivery timelines may vary depending on:
Delivery timelines may vary depending on:
- Product type
- Stock availability
- Courier schedules
- Delivery location
- Weather or unforeseen disruptions
Certain areas may qualify for next-day or expedited delivery where available and eligible at checkout.
Customers are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect addresses.
For full delivery details, please refer to our Delivery & Returns Policy.
Returns and Refunds
We offer a fair returns policy in accordance with UK consumer rights.
Customers may return eligible items within the specified return period, provided items are:
Customers may return eligible items within the specified return period, provided items are:
- Unused
- In original packaging
- In resaleable condition
- Accompanied by proof of purchase
Refunds will be processed once returned items have been inspected.
Certain items may not be eligible for return, including:
- Custom-made or personalised products
- Clearance or final sale items (where clearly stated)
For full return conditions, please refer to our Delivery & Returns Policy.
Cancellations
Orders can only be cancelled before dispatch.
Once an order has been processed or shipped, cancellation may no longer be possible.
If you wish to cancel an order, please contact us immediately after purchase.
We will always try to accommodate cancellation requests where possible.
If you wish to cancel an order, please contact us immediately after purchase.
We will always try to accommodate cancellation requests where possible.
Liability
ZRIZAURA is not liable for:
- Indirect, incidental, or consequential damages
- Losses caused by misuse of products
- Delays caused by third-party couriers or external factors
- Errors resulting from incorrect information provided by customers
Nothing in these Terms & Conditions limits your statutory rights under UK consumer law.
Intellectual Property
All content on this website, including but not limited to:
- Product images
- Text content
- Graphics and design
- Branding and logos
- Website layout and structure
is the property of ZRIZAURA and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or use any content without written permission.
You may not copy, reproduce, distribute, or use any content without written permission.
Privacy and Data Protection
We are committed to protecting your personal data in accordance with UK GDPR regulations.
Your personal information is used only for:
Your personal information is used only for:
- Processing orders
- Delivering products
- Customer service communication
- Improving website performance
- Marketing communications (only with consent)
We do not sell or share your personal data with unauthorised third parties.
For full details, please refer to our Privacy Policy.
Third-Party Services
- Payment processors
- Delivery couriers
- Analytics tools
We are not responsible for the actions, policies, or performance of third-party service providers.
Promotions and Offers
From time to time, ZRIZAURA may offer discounts, promotional campaigns, or special offers.
We reserve the right to:
We reserve the right to:
- Modify or withdraw promotions at any time
- Set specific terms and conditions for each offer
- Cancel promotions in cases of misuse or fraud
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising from the use of this website or purchases made through it will be subject to the jurisdiction of UK courts.
Any disputes arising from the use of this website or purchases made through it will be subject to the jurisdiction of UK courts.
Final Statement
By using ZRIZAURA, you agree to these Terms & Conditions in full. We recommend reviewing this page regularly to stay informed of any updates.
We are committed to providing a safe, transparent, and trustworthy shopping experience for all customers across the United Kingdom.
We are committed to providing a safe, transparent, and trustworthy shopping experience for all customers across the United Kingdom.
Contact Information
If you have any questions regarding delivery, returns, refunds, or order issues, our customer support team is here to help. Please contact us via the Contact Us page on our website and include your order number for faster assistance. At ZRIZAURA, we aim to provide beautifully designed furniture alongside a smooth, transparent shopping experience.
